THE FAQ's
Commonly asked questions.
What is SAFEHAUS and what do you offer?
SAFEHAUS is a subscription-based web platform that highlights local vendors who offer services and retail items for all things sneakers and more. We provide a curated experience for enthusiasts which offers insights, reviews, and exclusive content related to the latest sneaker market.
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How does the Vendor Membership work?
With our Vendor Membership, you will be able to highlight your business on our platform, collect exclusive reviews, customize your landing page, utilize member messaging for communication, and be found by the world. You will also qualify to be chosen as the 'Featured Vendor' in our service or product categories. Your business becomes active and visible to all of our loyal viewers right after purchase.
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How does the Vendor Limited Membership work?
The Limited membership puts you on the list with a dedicated landing page. Your page will have the bare essentials. Upgrade to Vendor Membership at any point to receive reviews, respond to customer messages, display a gallery of images, and access other premium features to boost your brand.
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Can I cancel my Vendor plan at any time?
Yes, you may cancel your vendor plan at any time. There are no long-term commitments, and you have the flexibility to manage your subscription through your account settings.
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How do I access premium content?
All visitors at SAFEHAUS are given a free membership when you sign up, gaining access to view and interact with premium content across the platform. Simply create or log in to your account, and you'll be able to enjoy everything SAFEHAUS has to offer.
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Can I suggest topics for future content?
Absolutely! We value your suggestions. Share topics or specific wearables you'd like us to feature through info@safehauslist.com, our "Help" button at the lower right, or the Contact Us page. Our team will review and consider them for future content. To recommend your favorite vendors, submit their names at the "Recommend a local shop" section of our home page and we will reach out to them.
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Is my personal information secure?
Yes, we prioritize the security and privacy of our users. Your personal information is handled with care, and we follow industry-standard practices to ensure the confidentiality of your private data. Please note: Public information like your image and display name will appear in reviews and posts.
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SAFEHAUS-As of Jan2024 subject to change-